Privacy Policy

Last updated: October 1, 2026

1. What we collect

• Order information — your name, email address, phone number, shipping and billing address, the items and options you ordered, and any personalization you provide (names, numbers, department, text).
• Artwork you submit — logos, images, or designs you send us for custom stamps and custom gear.
• Payment — handled entirely by our third-party payment processor. Your full card number never touches our systems; we receive only a confirmation, the payment method's last digits, and billing details needed for the order.
• Messages — what you send through our contact and bulk-quote forms, by email, or by phone.
• Newsletter signup — your email address, if you join the list.
• Technical basics — like most websites, our hosting infrastructure logs IP addresses and browser information for security and troubleshooting.

2. What we use it for

• Making, shipping, and delivering your order, and sending you order-status emails (confirmation, in-progress updates, shipping notice with tracking).
• Honoring our Lifetime Guarantee — we keep order records so we can look up what you bought, years later, when you make a warranty claim.
• Answering your questions and preparing bulk quotes.
• Sending marketing email only if you joined our mailing list — via the clearly visible opt-in box at checkout (untick it and you will not be added), the signup form on the site, or your account settings. Every marketing email has a working unsubscribe link, and unsubscribing never affects your orders.
• Preventing fraud and meeting our legal obligations (like tax records).

We do not sell your personal information for money. We do use the advertising and analytics tools described in section 4 to measure and show our own ads.

3. Who we share it with

Only the service providers who help us run the shop, and only what they need to do their job:

• Payment processing — our payment processor, iPOSpays (Dejavoo Systems), handles your card, and its own privacy policy applies to that.
• Hosting and database — this website is hosted by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107 (www.cloudflare.com · 1-888-993-5273), and our order records run on Supabase (supabase.com).
• Shipping — we pass your name and address to our shipping platform and carriers (e.g. USPS, UPS) to deliver your package.
• Email delivery — a transactional email service sends order and marketing emails on our behalf.
• Advertising and analytics — Google, Meta, TikTok and Microsoft receive information about visits to our site through the tags described in section 4.

Beyond that, we disclose personal information only if the law requires it (for example, a valid legal request) or to protect our rights, our customers, or others.

4. Cookies and tracking

We use the cookies and browser storage the site needs to work, like keeping your cart together. We also keep our own anonymous visit counts (which page a visit landed on and where the link came from; no name, address or IP address is stored).

We also use advertising and analytics tags from Google (Google Analytics and Google Ads), Meta (Facebook and Instagram), TikTok and Microsoft (Microsoft Advertising). These tags set cookies and tell those companies which pages you view, what you add to your cart, and when an order is placed (its value and the items in it), along with your IP address and browser details. We use this to see which ads work and to show our ads to people who have visited the site. Each company handles that information under its own privacy policy. The tags never run on our checkout page and never receive your card details.

Opting out. If your browser sends a Global Privacy Control signal, we treat it as an opt-out of targeted advertising: the advertising tags do not load, and Google Analytics runs with its advertising features turned off. You can also block or clear cookies in your browser settings, or adjust your ad preferences with Google and Meta.

5. Artwork and personalization

We keep the artwork and personalization details from your order so we can make it, fix it under warranty, and remake it easily if you reorder. Your artwork stays yours (see our Terms of Service). If you want us to delete artwork you submitted, just ask.

6. How long we keep things

• Order records — kept long-term, because our guarantee is for life and tax law requires us to keep sales records for years.
• Messages — kept as long as useful for helping you, then deleted in the normal course of business.
• Newsletter email — kept until you unsubscribe.

7. How we protect it

The site runs over HTTPS, our databases restrict access to authorized use, and card data is handled solely by our payment processor. No system is perfect, but we deliberately keep the sensitive stuff (like card numbers) out of our hands entirely. If a breach ever affects your personal information, we will notify you as New Jersey law requires.

8. Your choices

• Marketing — unsubscribe via the link in any marketing email, or just tell us.
• Targeted advertising — turn on Global Privacy Control in your browser, or use the other options in section 4.
• Access, correction, deletion — email us and we will tell you what we have about you, fix what is wrong, or delete what we can. We may need to keep some records anyway (completed-order and tax records, or anything else the law requires) — if so, we will tell you what and why.

9. Children

Our site and products are for adults, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

10. Changes to this policy

If we change how we handle personal information, we will update this page and the date at the top. Significant changes will be called out on the site.

11. Contact

Privacy questions or requests: info@jpcustomleatherworks.com, (609) 367-2479, or JP Custom Leatherworks, 108 Lacey Rd, STE 12, Whiting, NJ 08759.